Automotive

Automotive Dealership & Service Analytics

From sales floor to service bay—Bustly helps dealerships and auto shops optimize every revenue stream and understand what drives profitability.

The Challenge Dealerships Face

Managing a modern dealership requires constant vigilance.

1

Sales vs. Service Disconnect

Vehicle sales and service department operate as separate worlds. No unified view of customer value across both revenue streams.

2

Inventory Guesswork

Vehicles sit on the lot tying up capital while hot models sell out instantly. No predictive insights on what to stock.

3

Service Retention Mystery

Customers come for warranty work then disappear. No visibility into who is at risk of leaving for competitors.

4

Parts Inventory Chaos

Some parts gather dust while others cause delays when out of stock. Balancing parts inventory feels impossible.

How Bustly Solves It

One unified platform that connects your entire stack.

📊

Unified Customer View

See total customer value across sales, service, and parts. Track the complete customer lifecycle.

🚙

Vehicle Inventory Intelligence

AI-powered insights on inventory turn rates, aging units, and demand forecasting by model.

🔧

Service Bay Analytics

Track bay utilization, technician efficiency, and revenue per repair order in real-time.

🔄

Customer Retention

Identify at-risk service customers before they leave. Automated alerts for follow-up opportunities.

📦

Parts Optimization

Right-size your parts inventory based on service demand. Reduce carrying costs and stockouts.

🤖

AI Recommendations

Daily insights: vehicles to discount, service customers to contact, and inventory to reorder.

Key Metrics We Track

All the metrics that matter for dealerships and auto shops—updated in real-time.

  • Vehicle sales velocity and inventory turn
  • Service department revenue and bay utilization
  • Customer lifetime value (sales + service)
  • Technician efficiency and hours billed
  • Parts inventory turnover and stockouts
  • Service retention rate by customer segment
Monthly Revenue
$2.4M
↑ 15% vs. last month
Bay Utilization
82%
↑ 7% vs. target
Inventory Turn
8.2x
↑ 1.1 vs. last year
Service Retention
68%
↑ 12% vs. industry
Success Story

How a dealership group increased service retention by 35%

This 5-location dealership group was losing service customers to independent shops after warranty periods ended. They knew retention was critical but had no early warning system.

"Bustly identified customers likely to defect 90 days before they typically left. Our proactive outreach campaign saved $1.2M in annual service revenue."
— Robert Chang, Fixed Ops Director
+35%
Service retention rate
+22%
Parts gross profit
-18%
Vehicle days on lot
$1.2M
Revenue saved annually

Integrations for Automotive

CDK GlobalCDK Global
ReynoldsReynolds
DealerTrackDealerTrack
TekionTekion
Cars.comCars.com
AutotraderAutotrader
CarfaxCarfax
Google AdsGoogle Ads
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