Home Services

Field Service Analytics & Job Tracking

From job bookings to crew productivity—Bustly helps plumbers, HVAC techs, electricians, and contractors optimize operations and maximize revenue per job.

The Challenge Field Service Businesses Face

Managing a field service business requires constant vigilance.

1

Marketing ROI Mystery

Google Ads, Yelp, Angie's List, referrals—money goes out but you can't tell which channels bring profitable jobs vs. tire kickers.

2

Job Profitability Unknown

Some jobs feel good but lose money. Between travel time, materials, and callbacks, true profitability is a mystery.

3

Crew Performance Gaps

Some techs close every upsell, others leave money on the table. No visibility into who's driving revenue and who needs training.

4

Scheduling Chaos

Routes are inefficient, windshield time eats margins, and emergency calls disrupt the whole day. No smart way to optimize.

How Bustly Solves It

One unified platform that connects your entire stack.

🎯

Marketing Attribution

Track which channels bring profitable jobs. Measure cost per lead and conversion to closed revenue by source.

💰

Job Profitability

True margin per job including labor, materials, travel, and callbacks. Know which job types make money.

👷

Tech Performance

Track revenue, close rates, and upsell performance by technician. Identify top performers and coaching needs.

🗺

Route Optimization

Insights on windshield time and travel efficiency. Optimize scheduling for maximum jobs per day.

📊

Average Ticket Tracking

Monitor average ticket size by job type, tech, and service area. Spot trends and opportunities.

🤖

AI Recommendations

Daily insights: marketing spend adjustments, tech assignments, and upsell opportunities.

Key Metrics We Track

All the metrics that matter for field service businesses—updated in real-time.

  • Cost per lead by marketing channel
  • Job profitability after all costs
  • Technician performance and close rates
  • Average ticket size and upsell rates
  • Windshield time and route efficiency
  • Customer lifetime value
Avg Ticket
$487
↑ $52 vs. last month
Job Margin
38%
↑ 4% vs. target
Close Rate
72%
↑ 8% vs. last quarter
Cost Per Lead
$47
↓ $12 vs. average
Success Story

How a plumbing company increased average ticket by 45%

This 15-truck plumbing company was running more jobs than ever but margins were flat. They suspected some techs were better at upselling but had no data to prove it or train from.

"Bustly showed us our top tech averaged $680/job while our lowest was at $340. We shadowed the top performer and created training that lifted everyone's average."
— Mike Johnson, Operations Manager
+45%
Increase in avg ticket
-28%
Reduction in cost per lead
+22%
Improvement in margins
15%
Less windshield time

Integrations for Home Services

ServiceTitanServiceTitan
Housecall ProHousecall Pro
JobberJobber
FieldEdgeFieldEdge
QuickBooksQuickBooks
Google AdsGoogle Ads
YelpYelp
AngiAngi
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