Question 1

What's included in the free trial?

Accepted Answer

You get full access to your selected plan for 7 days, including the operator workspace, connected tools, audit trail, and the monthly Work Unit pool for that plan.

Question 2

Can I switch plans later?

Accepted Answer

Yes. You can upgrade or downgrade as your store count, workflow volume, and team needs change.

Question 3

What counts as a Business?

Accepted Answer

A Business is an independent operating environment, such as a separate brand, Shopify store, store location, or client account. Each Business has its own integrations, permissions, workflows, and logs.

Question 4

Do you offer annual billing?

Accepted Answer

Yes. Annual billing is available with a 10% discount.

Question 5

What payment methods do you accept?

Accepted Answer

We accept major credit cards. Larger plans can also coordinate payment terms with sales.

Question 6

Is my data secure?

Accepted Answer

Bustly uses encrypted connections, role-based access, read-only defaults where supported, and an audit trail for operator actions.

Question 7

What AI models does Bustly use?

Accepted Answer

Bustly routes work across frontier models from OpenAI, Anthropic, xAI, and Google based on the task.

Key limits	Solo $179/mo	Solo $359/mo	Solo $629/mo	Solo $899/mo	Solo $1,169/mo	Team $1,349/mo	Team $2,699/mo	Team $4,499/mo	Team $8,999/mo	Team $44,999/mo	Scale Custom
Workspace
Workspace users	1	1	1	1	1	10	30	50	100	Unlimited	Custom
Integrations
Store connections	1	1	1	1	1	2	3	10	30	100	Custom
Slack & Feishu											Custom
Other integration connections	4	9	14	19	24	8	12	40	120	400	Custom
Total integration connections	5	10	15	20	25	10	15	50	150	500	Custom
Work Units & tasks
AI Operator Work Units per month	2,780	6,000	11,000	15,000	20,000	22,500	45,000	75,000	150,000	750,000	Custom
Tasks handled per month (estimated)	80–100	100–200	200–350	350–500	500–650	650–750	1,200–1,500	2,000–2,500	4,000–5,000	20,000–25,000	Custom

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Workspace & Work Units

Built-in AI capabilities

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Team

Workspace & Work Units

Built-in AI capabilities

Support & integrations

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