Gorgias + Bustly Integration
E-commerce helpdesk. Turn support into a profit center.
What You Can Track
Bring your Gorgias signals into Bustly so your team can track performance, spot changes, and take action faster.
Tickets Created
Reply Time
Resolution Time
Sales from Support
CSAT
Ticket Backlog
Use Cases
Practical ways teams use this integration to make faster, smarter decisions.
Support quality visibility
- Tickets Created
- Reply Time
- Resolution Time
Raise CSAT and reduce backlog.
SLA and response-time control
- Sales from Support
- CSAT
- Ticket Backlog
Fix bottlenecks before they escalate.
Operational trends and drivers
- Revenue tracking
- Macro usage
- Channel stats
Understand why tickets spike—and act.
How It Works
Step 1
URL
Enter base URL.
Step 2
Connect
Auth app.
Step 3
Sync
Pull tickets.
Step 4
Optimize
Support rev.
Key Features
Revenue tracking
Make Gorgias data easier to act on with Revenue tracking.
Macro usage
Make Gorgias data easier to act on with Macro usage.
Channel stats
Make Gorgias data easier to act on with Channel stats.
Agent sales
Make Gorgias data easier to act on with Agent sales.
Intent detection
Make Gorgias data easier to act on with Intent detection.
Tag analysis
Make Gorgias data easier to act on with Tag analysis.
Related Integrations
FAQ
Common questions about connecting Gorgias to Bustly.
How do I connect this integration?
Follow the steps above. Setup is guided inside Bustly and varies by platform.
What permissions does Bustly need?
Permissions depend on the platform. Bustly requests the minimum access needed to sync analytics signals.
Can I disconnect at any time?
Yes. You can disconnect an integration from your Bustly dashboard whenever you need.
How soon will I see data?
Sync starts after you connect. Timing depends on the platform and the amount of data available.
Turn Gorgias signals into operator workflows
Start with read access, approval rules, action logs, and rollback-ready context.